We believe in continuous improvement.
Drupal Maintenance Essentials
Secure, stable, and ready for your audience.
Your Drupal website is one of your organization's most important digital assets. It supports communication, engagement, and critical services. Without regular maintenance, even well-built sites can become slow, unstable, or vulnerable over time.
Drupal support and maintenance help keep your site running smoothly through ongoing updates, security fixes, and performance improvements. With the right support in place, you reduce risk, prevent downtime, and ensure a reliable experience for every visitor.
Affordable Drupal Maintenance and Support Plans
We have plans for everyone.
Essential
$150 / month
Your Drupal site is perfect for visibility, lead generation, and occasional updates (less than monthly).
- You need someone familiar with your Drupal setup and business needs
- You prefer DIY but are open to expert Drupal advice
- Your website is helpful but not critical to daily operations
We might be a good fit if:
- You need someone familiar with your Drupal setup and business needs
- You prefer DIY but are open to expert Drupal advice
- Your website is helpful but not critical to daily operations
Professional
$500 / month
Your Drupal site is integral to your operations, such as eCommerce, an online catalog, or is your primary lead generation tool.
- Application updates need consistent human review
- You need to generate leads through search engines
- You require advanced marketing support tailored to Drupal
- Your team is stretched thin and needs extra Drupal support
We might be a good fit if:
- Application updates need consistent human review
- You need to generate leads through search engines
- You require advanced marketing support tailored to Drupal
- Your team is stretched thin and needs extra Drupal support
Enterprise
Starting at $1000 / month
You manage one or more Drupal sites that deliver crucial information and functionality for your organization, supported by a small marketing team.
- Your Drupal site connects to other systems
- Compliance crucial in marketing efforts
- Prefer data-driven decision-making
- Need a diverse set of Drupal skills that a single hire cannot cover
We might be a good fit if:
- Your Drupal site connects to other systems
- Compliance crucial in marketing efforts
- Prefer data-driven decision-making
- Need a diverse set of Drupal skills that a single hire cannot cover
Every 3–6 months, we review your current support usage and evolving needs to ensure your support tier still aligns with your organization. If necessary, we recommend moving to a higher or lower tier so you receive the right level of support.
What support level do you need?
We have support levels for everyone.
What support level do you need?
Drupal Support and Maintenance Plans
We like to be comprehensive.
You might not have the capabilities internally, but we do. We can design, develop, analyze, and test it. The extra bench you need.
Essential
Professional
Retainer
Monthly
Starting at $1,000
Support Portal
First Response SLA
Services credit (annual)
Account Coordinator & Technical Advisor
Strategy & tactics meetings
Service savings / discounts
Training & documentation
License management
DNS Management
Off-site backups
24/7 Uptime monitoring
Security monitoring
Disaster recovery plan
Drupal core updates
Managed code repository
CI/CD pipeline
Visual Regression Testing
Integration support
Site Audit
Accessibility Audit
Security Audit
Core Web Vital Monitoring
WAF Management
Analytics Reporting
Technical SEO Monitoring
Search Console Monitoring
CDN Management
Heatmap Analysis
User Journey Mapping
Google Analytics (GA4)
Understanding the Nuances: Support vs. Maintenance for Drupal Websites
Clarifying the distinct roles each plays in your site's ongoing success.
Website support and website maintenance are often used interchangeably, but the two terms actually serve different objectives and have their own sets of unique activities attributed to them. You want to work with something other than a web agency that only offers Drupal website support or Drupal website maintenance. Instead, you want to work with an agency that provides both.
Drupal Website Maintenance Entails Proactive Work
Maintenance work is performed to prevent site issues and improve the user experience. Common Drupal site maintenance activities could include:
- Adding new functionality features to the site
- Performing a site re-design to improve the user experience
- Refreshing content to keep the site content up-to-date
- Improving technical aspects of the site for search engine optimization
Conversely, Drupal Website Support Comprises Reactive Work
Support work is performed to address known website issues. Common Drupal website support activities include:
- Updating the Drupal core version or updating modules
- Removing or updating broken links
- Diagnosing and fixing discovered code issues
- Making optimizations to improve site speed.
When you work with an agency that performs both support and maintenance work as part of one package, you ensure that the included scope of work meets all of your site needs.
Comprehensive Care with Drupal Support & Maintenance
Rest easy knowing your site is in our mindful hands.
The developers at Inclind have extensive experience working with a wide range of Drupal websites. We can provide support and maintenance for Drupal sites in any industry. Industries we commonly serve for website support and maintenance include:
Tailored Drupal Maintenance & Support for Every Need
A spectrum of services designed to meet your site's unique challenges.
The work performed under our Drupal support and maintenance services will vary depending on your chosen package. The scope of our work could include the following activities listed below. Our team can help you select a package based on your budget and the work needed for your site.
Drupal Site Backups
Our team will back up your Drupal site daily. These regular backups ensure that we have the most recent version of the site possible so that site updates or data aren't lost if we have to revert to a backup in an emergency. You'll never have to worry about losing data or getting locked out of the site.
Emergency Support
While preventive audits and updates can help mitigate site issues, we realize that they don't completely prevent emergency issues from occasionally arising. If an emergency like a site outage or a broken module occurs, our team will be able to take action to resolve the issue as quickly as possible.
Content Edits & Modifications
Updating content and making site modifications can be challenging and time-consuming if you're not immersed in the Drupal ecosystem and the PHP language like our developers are. We can modify layouts, update your design, and add or remove content to save you from doing this work alone. Need to add a new service page? Want to swap out hero photos? Our developers can handle this and more for you.
Site Analytics Reports
Analytics tools like Google Analytics and Google Search Console provide easy access to site data and performance, but gleaning insights from that data requires a background in data analysis. Our analytics experts can provide monthly analytics reports with actionable insights so that you can easily digest the story the data is telling and assess your website's strengths and weaknesses to improve your digital marketing efforts.
Drupal Version Updates
Drupal tends to release a new minor version of the platform every six months and a new major version of the platform every two years. If your site currently uses an older version of Drupal, you'll want to update to a newer version of the Drupal core as soon as possible. We can help you update Drupal versions as part of our support and maintenance services. When new versions of Drupal are released our team will alert you and we can schedule an update to keep your site fast and secure.
Drupal Security Scans & Updates
Site security is one of the primary focuses of our website support and maintenance services. It's estimated that approximately 2,200 cyber attacks occur each day. We work hard to keep our Drupal sites secure. We regularly scan for security vulnerabilities and schedule updates when they're available to keep your site impenetrable. Our security best practices are ever-evolving as technology advances. We'll make sure our best practices are consistently implemented on your site.
Drupal Awards & Community Recognition
We know Drupal.
Inclind is a proud member of the Drupal Association and an active contributor to the Drupal community since 2008. Our long-standing involvement gives us deep insight into Drupal's architecture, best practices, and evolving ecosystem.
As Drupal Certified Migration Partners, we're trusted to guide organizations through complex upgrades and migrations with confidence. Whether you're moving from Drupal 7, another CMS, or a legacy platform, our team ensures your content, design, and functionality transition smoothly—setting your site up for long-term success on the latest version of Drupal.
We're here to
amplify marketing teams.
Choosing Inclind for Your Drupal Support and Maintenance
Here's why we're the preferred partner for Drupal care.
The developers at Inclind live and breathe Drupal. We're supporting partners of the Drupal Association with contributions made on four different Drupal projects. Our team brings over 90 years of combined Drupal experience to the table and we've been serving Drupal site owners since 1999. Your site is in skillful hands with the Inclind team. While we're highly regarded for our code and design work, our commitment to detail isn't the only reason site owners choose Inclind.
Inclind takes great pride in offering unrivaled customer service along with our support and maintenance work. You'll be paired with a dedicated project manager on our team who will always be available to take requests, answer questions, and provide project updates. We'll provide regular updates on the health of your site and the progress of work being performed. Inclind takes the stress of site management off of your hands so that you can reap the benefits of having a smooth functioning website without having to spend any of your time making sure the site remains operational.
Kickstart Your Drupal Website's Maintenance Plan
Ready to elevate your site? Let's tackle this maintenance project together.
Ready to stress less over your Drupal website with top-tier support and maintenance services provided by experienced Drupal developers? We'd love to explore your needs and determine how Inclind can best provide support and maintenance services to maintain and improve the performance of your site. You can speak with a member of our team by calling 1-302-856-2802 or by filling out the contact form on this page.
Frequently Asked Questions
We figure you might have questions.