Accessibility Audits & ADA Compliance Services

Providing Accessibility For Everyone Makes The Greatest Impact

Web accessibility is incredibly important to your business or organization from both a growth and compliance perspective. Our team brings over 90 years of combined web accessibility experience to the table. We can perform an ADA compliance audit for you and make edits to your site to help you achieve full compliance.

TOOLS OF THE TRADE

Ensure You Meet Standards By Offering Every Option Possible

Offering services through your website shouldn't be limited to a visual experience. Those with disabilities require options, care, and consideration, so they can make use of your platform too. Get the support you need at Inclind for a breakdown of where your site needs improvements and how you can create a wonderful user experience for everyone, regardless of the disabilities they may have.

What Is An ADA Compliance Website Audit?

The ADA compliance audit rose to prominence after the Department of Justice took the position that the Americans with disabilities act applied to web content in 1996. The Americans with Disabilities Act is a civil rights law that was created to prevent discrimination against Americans with disabilities. Businesses need to ensure that the services, programs, and goods they provide to the public are accessible to all (which extends to being accessible online).

The ADA does not outline any guidance for website compliance, but the Department of Justice has cited the Web Content Accessibility Guidelines (WCAG) as the standard to follow to avoid legal trouble. An ADA website audit is an audit of a website performed to make sure the site complies with the guidelines outlined in the WCAG. When performed correctly, an ADA website audit combines manual testing with automated tools to measure WCAG compliance and provide recommendations to fix any compliance issues identified.

Accessibility Audits

Make Your Website Available To Everyone At All Times.

We run a comprehensive analysis of your adherence to WCAG standards, optimizing every step of the way.

Accessible Advantages

The WCAG provides specifications to improve the accessibility of web content across all devices for those with auditory, cognitive, neurological, physical, verbal, and visual disabilities. Our strategy enables you to create and maintain all of your content no matter what medium through auditing, evaluation, and testing. Hire our team and learn the best ways to improve your compliance with the latest Web Content Accessibility Guidelines today.

Key Features / Benefits

Analyze disabled and non-disabled visitor statistics

Avoid an ADA website lawsuit

Improve SEO with a higher accessibility score

Easier operable user interface and navigation

Reliable interpretation for those with disabilities

Understandable information and user interface

Website Accessibility Services We Offer

Inclind is a full-service web development agency. We have the necessary knowledge to help you identify accessibility issues, but we also have the experience needed to help you fix accessibility issues as well.

ADA Compliance Audits

Our thorough web accessibility audits provide a complete picture of where your website stands in accordance with the WCAG. We identify and explain WCAG failures and recommended fixes for all of the errors we identify to ensure your website is up to standards.

Website Accessibility Repair

After conducting an ADA compliance audit, our developers can make the necessary tweaks on your website to address and fix all of the identified issues. If you worked with a different vendor to perform an audit, we can also perform repair work independently to fix issues identified in the audit you received.

Manual Vs. Automated ADA Compliance Audits

There are two different types of ADA compliance audits: manual and automated. With manual accessibility audits, a knowledgeable human expert manually reviews web pages across devices and browsers to find accessibility issues. A manual audit is very thorough, but it is also time-consuming and prone to human error.

An automated audit involves using automated software tools to find accessibility issues with a website. Automated tools are very good at catching specific compliance issues, including:

Contrast ratio issues
Missing alt text
Undescriptive links
Improper heading arrangement
Missing <lang> attributes

These tools can crawl pages very quickly, but they won't catch everything. At Inclind we use a mix of automated tools and manual review to be as thorough as possible. Our tools quickly pick up glaring technical issues while our experts check each page for issues the tools won't detect. The result is a comprehensive overview of your compliance deficiencies and strengths.

Inclind Knows

Common Features Of Accessible Sites

Websites that are accessible have a few features in common. Our development team can help implement these features and more to make your website as accessible as possible for people with disabilities.

Support For Keyboard Navigation

Blind and low-vision users rely on their keyboards to navigate the web, because it would be otherwise difficult to determine the position of the mouse on the screen without sight. Websites need the structure in place to allow for keyboard navigation.

Closed Captions

Video captions are a necessity for individuals that are hearing-impaired. YouTube features automatic captioning, so any embedded YouTube videos will include closed captions by default. This isn't necessarily the case for videos embedded with different tools.

Text Zoom

Small text can be difficult to read for individuals with visual impairments. Users need to be able to increase the text up to 200% without breaking the website or losing information.

Screen Reader-Friendly Content

Individuals that are low-vision or blind use screen readers to hear all of the content on your website. Your content needs to be easy to crawl and navigate for screen readers.

Inclind Knows

The Benefits A Website Support & Maintenance Plan Can Provide

Inclind has been helping businesses and organizations audit their sites for web accessibility since 1999. In the decades we've spent auditing sites, we've found that there are many common accessibility issues most websites face. Below are the five most common website accessibility issues we find in our audits.

Images Without Alt Tags

Technology continues to advance and machines have gotten better at determining what is depicted in an image, but we still don't have the technology for machines to decipher images with 100% accuracy. Alt tags are text associated with images that tell screen readers what is in an image. Screen readers read the description of the image provided in the alt tag to users that cannot see. If alt text isn't included, users relying on screen readers will have no idea what the images are on a page.

Image PDFs

PDFs are usually text-based, but some PDFs are actually images of text. You can test whether or not a PDF is an image by trying to highlight the text on the page with your mouse. If the text won't highlight, it's likely because the PDF is an image. If the PDF is an image and it doesn't include tags, it won't be accessible to a screen reader.

Text With Poor Contrast

Users with visual impairments may not be able to read the text well if there isn't enough contrast between the background and the text. The contrast ratio for text should be 4.5:1 for small text and 3:1 for large text. There are free online tools you can use to quickly calculate the contrast ratio between two colors.

Poor Heading Hierarchy

Screen readers use your heading hierarchy to better understand the content on your page. Most screen readers use headings to navigate websites. When you go from an <h1> to an <h3> without using an <h2> a screen reader may think content is missing. Each page should only have one <h1> and the corresponding headers should all follow in numerical order.

Non-Descriptive Links

When link anchor text is non-descriptive with phrases like click here and read more it becomes more difficult for a screen reader to determine which link they should be navigating to. When every link has a unique description, navigation becomes much easier.

ADA Lawsuits Are Expensive Risks

An ADA lawsuit is not something you want to risk exposure to. The settlement amounts you've seen online might seem reasonable enough, but the settlement isn't the only expense you'll occur. Costs of an ADA lawsuit include:

The settlement agreement (typically ranges from $5,000-$20,000)
Defendant's legal costs (internal legal costs billed at an average of $175/hour and outside counsel costs which can be as high as $600/hour)
Plaintiff's legal costs
Expert witness expenses (costs start at roughly $16,000)
Mediation or arbitration expenses (you may pay around $4,300/day for a room and a mediator and that doesn't include attorney expenses)
Emergency development expenses to fix accessibility issues

All in all, when you add everything up, an ADA Lawsuit can easily cost you $100,000 or more. If you believe your website might be noncompliant with WCAG standards, you're better off taking action now than waiting and running the risk of a lawsuit.

Our Partners