Accessibility Audits & ADA Compliance Services
Providing Accessibility For Everyone Makes The Greatest Impact
Web accessibility is incredibly important to your business or organization from both a growth and compliance perspective. Our team brings over 90 years of combined web accessibility experience to the table. We can perform an ADA compliance audit for you and make edits to your site to help you achieve full compliance.
Ensure You Meet Standards By Offering Every Option Possible
What Is An ADA Compliance Website Audit?
The ADA compliance audit rose to prominence after the Department of Justice took the position that the Americans with disabilities act applied to web content in 1996. The Americans with Disabilities Act is a civil rights law that was created to prevent discrimination against Americans with disabilities. Businesses need to ensure that the services, programs, and goods they provide to the public are accessible to all (which extends to being accessible online).
The ADA does not outline any guidance for website compliance, but the Department of Justice has cited the Web Content Accessibility Guidelines (WCAG) as the standard to follow to avoid legal trouble. An ADA website audit is an audit of a website performed to make sure the site complies with the guidelines outlined in the WCAG. When performed correctly, an ADA website audit combines manual testing with automated tools to measure WCAG compliance and provide recommendations to fix any compliance issues identified.
Make Your Website Available To Everyone At All Times.
The WCAG provides specifications to improve the accessibility of web content across all devices for those with auditory, cognitive, neurological, physical, verbal, and visual disabilities. Our strategy enables you to create and maintain all of your content no matter what medium through auditing, evaluation, and testing. Hire our team and learn the best ways to improve your compliance with the latest Web Content Accessibility Guidelines today.
Key Features / Benefits
Website Accessibility Services We Offer
Inclind is a full-service web development agency. We have the necessary knowledge to help you identify accessibility issues, but we also have the experience needed to help you fix accessibility issues as well.
ADA Compliance Audits
Website Accessibility Repair
Manual Vs. Automated ADA Compliance Audits
There are two different types of ADA compliance audits: manual and automated. With manual accessibility audits, a knowledgeable human expert manually reviews web pages across devices and browsers to find accessibility issues. A manual audit is very thorough, but it is also time-consuming and prone to human error.
An automated audit involves using automated software tools to find accessibility issues with a website. Automated tools are very good at catching specific compliance issues, including:
- Contrast ratio issues
- Missing alt text
- Undescriptive links
- Improper heading arrangement
- Missing <lang> attributes
These tools can crawl pages very quickly, but they won't catch everything. At Inclind we use a mix of automated tools and manual review to be as thorough as possible. Our tools quickly pick up glaring technical issues while our experts check each page for issues the tools won't detect. The result is a comprehensive overview of your compliance deficiencies and strengths.
Common Features Of Accessible Sites
Websites that are accessible have a few features in common. Our development team can help implement these features and more to make your website as accessible as possible for people with disabilities.
Support For Keyboard Navigation
Blind and low-vision users rely on their keyboards to navigate the web, because it would be otherwise difficult to determine the position of the mouse on the screen without sight. Websites need the structure in place to allow for keyboard navigation.
Video captions are a necessity for individuals that are hearing-impaired. YouTube features automatic captioning, so any embedded YouTube videos will include closed captions by default. This isn't necessarily the case for videos embedded with different tools.
Small text can be difficult to read for individuals with visual impairments. Users need to be able to increase the text up to 200% without breaking the website or losing information.
Screen Reader-Friendly Content
Individuals that are low-vision or blind use screen readers to hear all of the content on your website. Your content needs to be easy to crawl and navigate for screen readers.
The Benefits A Website Support & Maintenance Plan Can Provide
Images Without Alt Tags
Technology continues to advance and machines have gotten better at determining what is depicted in an image, but we still don't have the technology for machines to decipher images with 100% accuracy. Alt tags are text associated with images that tell screen readers what is in an image. Screen readers read the description of the image provided in the alt tag to users that cannot see. If alt text isn't included, users relying on screen readers will have no idea what the images are on a page.
PDFs are usually text-based, but some PDFs are actually images of text. You can test whether or not a PDF is an image by trying to highlight the text on the page with your mouse. If the text won't highlight, it's likely because the PDF is an image. If the PDF is an image and it doesn't include tags, it won't be accessible to a screen reader.
Text With Poor Contrast
Users with visual impairments may not be able to read the text well if there isn't enough contrast between the background and the text. The contrast ratio for text should be 4.5:1 for small text and 3:1 for large text. There are free online tools you can use to quickly calculate the contrast ratio between two colors.
Poor Heading Hierarchy
Screen readers use your heading hierarchy to better understand the content on your page. Most screen readers use headings to navigate websites. When you go from an <h1> to an <h3> without using an <h2> a screen reader may think content is missing. Each page should only have one <h1> and the corresponding headers should all follow in numerical order.
When link anchor text is non-descriptive with phrases like click here and read more it becomes more difficult for a screen reader to determine which link they should be navigating to. When every link has a unique description, navigation becomes much easier.
ADA Lawsuits Are Expensive Risks
An ADA lawsuit is not something you want to risk exposure to. The settlement amounts you've seen online might seem reasonable enough, but the settlement isn't the only expense you'll occur. Costs of an ADA lawsuit include:
- The settlement agreement (typically ranges from $5,000-$20,000)
- Defendant's legal costs (internal legal costs billed at an average of $175/hour and outside counsel costs which can be as high as $600/hour)
- Plaintiff's legal costs
- Expert witness expenses (costs start at roughly $16,000)
- Mediation or arbitration expenses (you may pay around $4,300/day for a room and a mediator and that doesn't include attorney expenses)
- Emergency development expenses to fix accessibility issues
All in all, when you add everything up, an ADA Lawsuit can easily cost you $100,000 or more. If you believe your website might be noncompliant with WCAG standards, you're better off taking action now than waiting and running the risk of a lawsuit.
Frequently Asked Questions
Looking for advice on how to get your next project started? Find answers to common questions below, or contact us!