Utilities Web Design & Development Company

We create digital experiences that empower essential services with user-focused functionality and an exceptional experience.

A strong online presence is vital for organizations that serve daily community needs, and utilities are no exception. Inclind's team of designers and developers collaborates with electric, water, and wastewater providers to create websites that connect users, deliver essential information, and demonstrate your organization's commitment to reliability and service excellence.

Supporting Utilities with Customer-Focused Web Solutions

A straightforward, efficient process tailored to your needs.

We've been partnering with utilities for years to create impactful, user-friendly websites, streamlining our approach to ensure smooth project execution and lasting impact.

Here's how we guide you through every stage of development:

  • Planning: We kick off with an intake call to understand your goals, messaging, and preferences. Our team audits your existing site, conducts research, and maps your site structure to lay a strong foundation.
  • Design: With a clear plan in place, we craft concepts for your review. Through collaboration and feedback, we refine the design to reflect your vision and create an engaging user experience.
  • Development: Our developers bring your design to life, focusing on functionality, responsiveness, and scalability to support your services effectively.
  • Testing & Launch: We rigorously test the site to ensure seamless performance and reliability. Post-launch, we continue monitoring to address any refinements needed.

Your dedicated project manager keeps you informed throughout the project, ensuring a collaborative and stress-free experience.

Empowering the Future of Utilities with Exceptional Web Design

Discover how strategic web design helps utility providers deliver for their communities.

Your website should do more than look great. It should support operational goals and customer needs. With over two decades of experience, Inclind has refined its best practices to deliver solutions that combine intuitive navigation, clear communication, and seamless functionality.

Intuitive Navigation

We design intuitive menus and interlinking for easy access to critical tools like account management, service updates, and resources.

Clear Communication of Critical Information

Essential information is highlighted with thoughtful design elements to ensure users quickly understand what matters most.

Optimized User Journeys

From bill payments to service sign-ups, we design logical pathways to help users complete tasks efficiently.

Enhanced Trust and Community Connection

Your site reflects your reliability and strengthens relationships through transparency and community focus.

Improved Efficiency and Customer Self-Service

Integrated tools like outage maps and payment portals empower users to manage tasks independently.

Essential Features for Modern Utility Websites

Incorporating innovative functionality to serve your community better.

The utility sector requires web solutions that meet the unique demands of serving communities with essential services. Your organization needs a design and development partner who understands the industry's intricacies and your operational goals.


With years of experience working with utility providers, Inclind understands how to create websites that effectively address your unique needs and support your mission. Inclind designs and integrates features to align with your operational needs:

Real-Time Service Status Updates

Utility websites must provide up-to-the-minute information about outages, maintenance schedules, and service interruptions. Our team can integrate tools that allow customers to view outage maps, sign up for notifications, or report issues directly through the site.

Customer Account Portals

Enabling customers to manage their accounts is crucial for modern utility providers. We build user-friendly portals for tasks such as bill payment, consumption tracking, and service requests designed to improve efficiency and customer satisfaction.

Sustainability Reporting Dashboards

Highlight your commitment to environmental responsibility with interactive dashboards showcasing energy-saving initiatives, renewable energy metrics, or water conservation efforts. These features educate and engage users while demonstrating your values.

Service Area Maps

Interactive maps can display service zones, infrastructure projects, or areas affected by outages. These tools help users visualize key information and strengthen transparency between your organization and the communities you serve.

Mobile-Friendly Accessibility

With many users accessing utility websites via smartphones, we prioritize mobile-friendly design and accessibility compliance. This ensures all customers, including those with disabilities, can easily navigate your site and access critical resources.

Inclusive Language Options

Serving diverse communities often requires multilingual options. Our team can seamlessly integrate language toggle features to ensure inclusivity and effective communication with all users.

Inclind creates utility websites that are functional and tailored to meet your organization's operational and communication needs. These features ensure that your site is a trusted customer tool and a powerful resource for your team.

Your Trusted Digital Partner in the Utilities Sector

Learn why Inclind is the dedicated web agency that delivers reliable, efficient, and impactful websites for utility providers.

For over two decades, Inclind has been a trusted partner for utility providers. With a skilled in-house team, we deliver fast, user-friendly, and secure sites that reflect your mission. Recognized by Clutch for excellence, we focus on quality and long-term value.

We don't stop at delivering a great website. Our support services ensure your team is prepared to manage and update the site, with ongoing assistance to keep it performing at its best.

Partner with Inclind and experience the difference of working with a team that understands the importance of reliable, efficient, and impactful digital solutions for the utilities sector.

We build experiences that

make your customers happier.

Driving Innovation in Utilities Web Development

Let's build a website that empowers your mission.

Ready to create a website that connects with your audience and enhances your operations? Contact Inclind today via our form or at 1-302-856-2802. We're here to bring your vision to life.

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