Cutting-Edge Digital Solutions for Electric Utilities
Power up your utility services today.
A proven process for achieving the results you need.
Comprehensive Digital Solutions for Electric Utilities
Discover the full charge of our solutions.
Inclind offers top-notch solutions to enhance electric utility operations and ensure customer satisfaction. Explore our services, from interactive dashboards for real-time insights to digital tools that facilitate effective customer engagement.
- Customer Account Management - Simplify account management and enhance customer satisfaction with our efficient tools.
- Emergency and Crisis Communication - Ensure fast and reliable communication during emergencies to build trust and transparency.
- Sustainability and Education - Educate customers about sustainable practices, showing your commitment to a greener future.
Explore Our Utility Solutions
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A modern electric utility website should streamline service management, improve communication, and support sustainability efforts. These solutions help enhance operations and build customer trust.
Transform Your Utility Services with Inclind
Let's enhance your capabilities now.
Partner with Inclind to elevate your utility operations today. Reach out to discuss how our solutions can improve service delivery and boost customer satisfaction.
A More Connected Digital Experience
Delaware Electric Cooperative (DEC) is dedicated to providing reliable, affordable power while keeping members informed and engaged. As their website aged, they needed a modern, user-friendly platform that supported seamless account access, better content organization, and a smarter way to communicate peak energy usage.
DEC's website needed a visual and functional refresh to improve navigation and responsiveness across devices. We delivered a clean, modern interface that prioritizes account access, highlights key promotions, and ensures members can easily find outage updates and safety information. The improved design offers more intuitive pathways into the content visitors need, reducing frustration and enhancing engagement.
With DEC's active marketing efforts, their team needed more flexibility to create engaging, content-rich landing pages. We built a system that allows for on-the-fly page creation, using visually structured design elements that enhance readability. By adopting an atomic design approach, our team implemented a living design system in Pattern Lab, ensuring consistency across the entire site. The Gutenberg content editor was integrated to streamline page-building, making content management easier and more effective.
DEC's Beat the Peak program helps members adjust their energy usage to reduce strain on the grid during high-demand periods. The existing system relied on physical hardware indicators—costly to produce and distribute. Recognizing the shift toward smart homes, we developed a mobile app with real-time alerts, replacing the hardware indicators. Now, members receive push notifications on pending and active peak periods, allowing them to manage their energy consumption from anywhere.
Choose Inclind for Superior Utility Solutions
Trust us with your utility transformation.
Inclind brings extensive experience to the table, with expertise spanning various industries for over a decade. Our tailored solutions empower electric utilities by providing vital tools like service area maps and emergency communication.
We pride ourselves on innovation and collaboration, working closely with our clients to ensure solutions perfectly align with their specific needs.
Understanding the unique challenges electric utilities face, we offer solutions that foster strong customer connections and efficient service delivery.
Transform your utility services with Inclind. We deliver digital expertise and innovative solutions to drive meaningful and effective change.
We build experiences that
make your customers happier.
Frequently Asked Questions
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