We’re in the business of supporting websites and building relationships.

The support we provide our clients is the backbone of who we are as a development agency. It’s that transparency that clients have come to rely on. No matter what the budget or requirements, we’re able to tailor a support plan that works for our clients including Drupal maintenance and support plans, Drupal support services, WordPress monthly support plans and Shopify maintenance services.

We’re here for you and we’re not satisfied until you are. We know that even the best designed websites (like ours) needs attention and maintenance, which is why we make sure we resolve any issues with design, technology, content and more as fast as possible. Our development support team is committed to continuously monitoring your site so that any potential issue is patched up before it actually becomes one.

Our clients aren’t just accounts, they’re partners. And we’re passionate about supporting them to success.

Our Support Service Plans


  • Standard
  • $25 per month
  • Email Support
  • Issue Tracker (Trello)
  • 24-Hour Response Time
  • Analytics Report (monthly)
  • Planning Workshop (annual)
  • 5% Hourly Rate Discount
  • Details
  • Professional
  • $125 per month
  • Email & Phone Support
  • Issue Tracker (Trello)
  • 12-Hour Response Time
  • Analytics & KPI Report (monthly)
  • Planning Workshop (semi-annual)
  • SEO Audit (monthly)
  • Documentation Space (2 users)
  • 10% Hourly Rate Discount
  • Details
  • Enterprise
  • $300 per month
  • Email & Phone Support
  • Issue Tracker (Client Preference)
  • 4-Hour Response Time
  • Analytics & KPI Report (monthly)
  • Planning Workshop (quaterly)
  • SEO Audit & Position Tracking (monthly)
  • Documentation Space (2 users)
  • Accessibility Audit (annual)
  • Security Maintenance
  • 15% Hourly Rate Discount
  • Details

How We Support Your Success
 

Monitor

We watch the progress of your website, make profitable suggestions.

Maintenance

Improving performance to promote consistent engagement.

Communication

You will always speak with an expert on the ins and outs of your website.

Hosting

Our partnerships allow you to leverage the most performant Drupal platforms.

Benefits of Being In A Support Plan

  • Routine upgrades to keep your website safe and secure
  • Rapid response time for emergency issues
  • Regular evaluations of your website’s health and performance
  • Peace of mind knowing that if something breaks, we are here to fix it
  • A minimal monthly investment insures against cost per fixes
  • Optional pairing of support plan with maintenance agreement for a discount rate on development services

Let's Work Together

Need Ongoing Support for Your Website?

Let's Go

Standard

$25 per month

  • Email Support
  • Issue Tracker (Trello)
  • 24-Hour Response Time
  • Analytics Report (monthly)
  • Planning Workshop (annual)
  • 5% Hourly Rate Discount
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Professional

$125 per month

  • Email & Phone Support
  • Issue Tracker (Trello)
  • 12-Hour Response Time
  • Analytics & KPI Report (monthly)
  • Planning Workshop (semi-annual)
  • SEO Audit (monthly)
  • Documentation Space (2 users)
  • 10% Hourly Rate Discount
×

Enterprise

$300 per month

  • Email & Phone Support
  • Issue Tracker (Client Preference)
  • 4-Hour Response Time
  • Analytics & KPI Report (monthly)
  • Planning Workshop (quaterly)
  • SEO Audit & Position Tracking (monthly)
  • Documentation Space (2 users)
  • Annual Accessibility Audit
  • Security Maintenance
  • 15% Hourly Rate Discount
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