Advancing Patient Care with TidalHealth's MyChart Open Scheduling Innovation
The Challenge:
TidalHealth recognized an opportunity to deepen patient interactionwith their online scheduling. Despite the existing system's functionality, it lacked the intuitive ease and accessibility vital for maximizing patient engagement. This gap highlighted the potential to enhance the scheduling widget's usability, aiming to enrich the patient experience and boost online appointment bookings.
Our Solution:
In close collaboration, Inclind and TidalHealth embarked on a journey to enrich the appointment scheduling experience. Our strategy focused on:
Designing a User-Friendly Interface
Prioritizing Accessibility
Seamless Integration
The Result:
This collaborative effort between Inclind and TidalHealth to revamp the MyChart Open Scheduling feature is a shining example of how targeted digital enhancements can significantly impact healthcare accessibility and patient engagement. By centering our efforts on user experience and accessibility, we've not only streamlined the appointment booking process but have also contributed to more positive healthcare outcomes, underscoring our shared ethos of leveraging technology for the betterment of community well-being.