Continuous Support and Maintenance for LUNGevity

A National Organization Raising Funds and Awareness for Lung Cancer Research

LUNGevity is one of the nation's leading lung cancer organizations. They are passionately committed to making lung cancer a survivable disease. Its mission is to make it easier for people with lung cancer to get the best treatment, information, and support they need as soon as possible. LUNGevity funds primary research and conducts patient-focused research to understand their unmet needs better while convening multi-stakeholder meetings to streamline the research process and accelerate patient progress.

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The Challenge:

LUNGevity sought a web partner to elevate their digital platform's accessibility, security, and user experience. With a portfolio of 9 domains, LUNGevity's digital landscape presented a unique challenge requiring expert navigation. Inclind, having stepped in with an onboarding process tailored to LUNGevity's needs since 2022, provided ongoing support and maintenance, enhancing accessibility and user experience while ensuring top-tier security across all domains.

Accessibility Audit

A pivotal moment in our partnership was the undertaking of an extensive Accessibility Audit for LUNGevity's website. This audit was a critical step in ensuring that the website not only complied with the Americans with Disabilities Act (ADA) but also provided an inclusive and accessible experience for all users, regardless of their abilities.

Continuous Support and Maintenance

LUNGevity requires an ongoing monthly support and maintenance plan that gives them access to diverse resources from our developers and creative designers. Our team is experienced in seeking ways to enhance the website's functionality and aesthetic appeal for continuous improvement. This plan includes regular updates to the website’s security protocols, safeguarding the site against new vulnerabilities.

Our Solution:

Inclind's comprehensive support and maintenance plan for LUNGevity was built on a foundation of strategic and proactive solutions, each tailored to meet the specific needs of this organization. Our approach was multifaceted, from ensuring security protocols to leveraging the latest technologies. We focused on delivering a suite of solutions that addressed the immediate requirements of LUNGevity’s digital presence and anticipated future challenges. This holistic approach ensured that their online platform remained a secure, user-friendly, and innovative tool, essential for advancing their mission of supporting and informing the lung cancer community.

Monthly Security Updates

Monthly security updates ensure the website remains protected against the latest cyber threats. Regular updates include patching vulnerabilities and updating software. This approach secures sensitive data and maintains the trust of LUNGevity’s users.

Drupal Site Audit

We assessed the site's performance, security, and scalability. The findings from this Drupal audit allowed us to identify areas for optimization and enhancement, ensuring the website operated at peak efficiency and remained compatible with evolving web standards.

Production and Project Management

We took a hands-on approach to developing a plan, scheduling, and executing various web projects while ensuring they aligned with LUNGevity's strategic goals. Our project management provided timely delivery, budget adherence, and quality assurance, making certain that each project milestone was met with precision and excellence.

Personalized Web Improvement Plan

Recognizing the unique needs of LUNGevity, Inclind developed a personalized web improvement plan. Our tailored plan focused on strategic enhancements to the website, ranging from user experience improvements to content optimization. The plan was dynamic, with room to evolve with LUNGevity’s goals and user feedback so their website remains relevant and impactful.

User Experience Improvements

To enhance the user experience on LUNGevity's website, Inclind conducted a thorough review using various devices, scrutinizing every aspect of the site's functionality. Our findings led to strategic improvements to make the website more intuitive and user-friendly. We focused on refining the mobile experience, ensuring that navigation and content consumption were seamless on smaller screens. We standardized the layout across different pages for a more consistent and predictable browsing experience. Additionally, we revamped the call-to-action (CTA) elements, making them more prominent and easier to interact with, thereby improving user engagement and facilitating smoother journeys through the website.

Access to Developers and Designers

One of the cornerstones of our support plan was providing LUNGevity with direct access to our pool of skilled developers and designers. This access allowed for rapid response to any technical issues or design needs that arose. Furthermore, it facilitated the implementation of new features and design elements that kept the website at the forefront of digital trends.

Latest Technologies

By leveraging the latest web development and design technologies, the website met current standards and set new benchmarks in functionality and innovation. We implemented advanced analytics for better user understanding, utilized modern frameworks for faster load times, and explored new digital tools that enhanced user interaction and engagement.

The Result:

LUNGevity

The results of the solutions provided by Inclind to LUNGevity were profoundly impactful, culminating in a website that adhered to the latest ADA standards and exemplified a user-centric digital experience. Our rigorous implementation of accessibility updates ensured that the website was compliant and inclusive, allowing users of all abilities to access vital information effortlessly. This commitment to accessibility was part of our successful partnership with LUNGevity, fostering a deep trust in our ability to deliver valuable web solutions.

 

Client Quote: 

"When our growing nonprofit was seeking help managing our Drupal websites, most of the companies I contacted were deeply tech-focused. Inclind is different – while offering the same technical expertise, they are people-focused. Inclind’s founder & director, Shaun, took the time to learn about our organization and the people who work with our websites. Our fabulous project manager, Barbara, knows enough about Drupal to help us refine our requests and evaluate possible solutions, and she keeps everyone on task. The developers are knowledgeable and creative – and quick. We’ve gained invaluable peace of mind knowing Inclind has our back."

 

Nicki Snoblin 
Senior Director of Digital Content

Photo Gallery

Here are snapshots we took along our journey together.

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Lungevity

LUNGevity is one of the nation's leading lung cancer organizations. They are passionately committed to making lung cancer a survivable disease. Its mission is to make it easier for people with lung cancer to get the best treatment, information, and support they need as soon as possible. LUNGevity funds primary research and conducts patient-focused research to understand their unmet needs better while convening multi-stakeholder meetings to streamline the research process and accelerate patient progress.

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