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About WordPress Maintenance Support
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11 Common Reasons Why Your WordPress Site Is Slow (With Solutions)
There are few things more frustrating in the modern era than a website that takes forever to load. In the early days of the internet, slow load times were common. Today, users expect a site to load quickly - and will exit out quickly if it doesn’t.
The Pros & Cons Of Choosing WordPress For Your Website (Complete List)
WordPress started out as a platform for bloggers. Today, the platform is used by 45.8% of all websites on the internet.
How do you handle scheduled maintenance?
We monitor WordPress updates and schedule maintenance to fit your needs, ensuring everything goes smoothly without disrupting your site's operations.
What is covered under your WordPress support packages?
Our WordPress support packages are comprehensive and tailored to your needs. They include theme and plugin updates, routine backups, security maintenance and prevention, website analytics, monitoring, and content management.
What performance optimization services do you provide?
We offer speed and performance optimization services, including database optimization, caching, and CDN integration, to ensure your site runs smoothly and efficiently.
Can you help with website migrations?
Yes, we offerwebsite migrationservices for various CMSs and can handle transfers to more reliable hosting providers if needed, ensuring a smooth transition with minimal downtime.
What security measures do you provide?
We provide a wide range of security measures, such as malware removal, security monitoring, brute force protection, and activity logging. We have partnered with top security firms to ensure your site is continuously safeguarded from threats.
Do you support WordPress Multisite?
We support WordPress Multisite, especially for setups using familiar themes and plugins. We'll ensure your network of sites runs smoothly and efficiently.
Do you manage WooCommerce websites?
Yes, we manage WooCommerce websites. Our team is experienced with the platform and can support various eCommerce needs to help your online store thrive.
Are SSL certificates included in your support plans?
Our support plans include SSL certificates to keep your site secure, except when hosting providers do not allow third-party SSL installations.
Do you provide support worldwide?
Yes, we support WordPress websites globally. All communications and support are provided in English to maintain consistency and clarity.
Is there a trial period for your support plans?
Due to the extensive initial audit, setup, and onboarding work required, we do not offer a trial period. Our proven process is designed to ensure our collaboration starts with success.
Do you have a Service Level Agreement (SLA) for support plans?
Although we do not have a formal SLA, we aim to resolve tickets promptly: business-critical issues ASAP, high priority within 24 hours, medium priority within 48 hours, and low priority within 48-72 hours. Site and performance optimizations may take 2-7 days.
How can I contact your support team?
You can reach our support team via email and support tickets. We're here to deliver quick, efficient, and professional responses. While we don't offer phone support, we can definitely explore alternative communication methods for custom plans.
What types of WordPress improvements and development can you handle?
Our team can handle various tasks, from customization and data migration to server setup and custom field implementation. We're confident we can meet your objectives for any changes to your WordPress site.
Do you offer unlimited WordPress development?
We believe in providing long-term value rather than unlimited development. Our competitively priced plans allow you to purchase additional development time as needed, ensuring you get the most out of our services.
Do you support custom WordPress websites with advanced functionalities?
Absolutely! We support custom WordPress websites with eCommerce, membership features, multilingual capabilities, and high-traffic demands.
Bloomables Transformation from SquareSpace to WordPress and WooCommerce
Revolutionizing American Portable with Advanced Web Solutions
Kindful Review: Pros & Cons To Consider
Donations are the lifeblood of any nonprofit. Even if you have other funding sources, money from donors often makes up a significant chunk of a nonprofit’s budget. Managing these donors - and their donations - is an important part of running a successful nonprofit.
Can You Manage Multiple Websites For Me?
Absolutely! We can manage multiple websites for you, even if they aren't all on WordPress. Our maintenance and support services are tailored to each site, so managing multiple sites will incur an additional cost.
What Happens If My WordPress Website Goes Down?
We understand the critical importance of minimizing downtime, as it can lead to significant financial losses and affect your customer base. Our proactive monitoring system is designed to catch potential issues before they become substantial problems.
Does Inclind Maintain Backups For My WordPress Site?
Yes, we create daily backups for all WordPress sites we manage. This ensures that your recent data and changes are always preserved. You'll never have to worry about losing important information due to site errors or updates.
How Often Are Plugins & Themes Updated?
WordPress updates regularly and it's important to monitor when updates become available, especially for updates that fix security vulnerabilities. We regularly check for WordPress Core updates, theme updates, and plugin updates.
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