Maintaining Trust Through Platform Reliability
Utilities depend on their digital platforms to communicate reliably with members and the public. For Delaware Electric Cooperative, maintaining a secure, supported Drupal platform was essential to public trust.
The Challenge:
Reliability During Modernization
The Drupal 10 upgrade needed to modernize the platform without disrupting service communications.
Legacy Dependencies
Older modules and custom code required updates to meet Drupal 10 standards.
Our Solution:
For Delaware Electric Cooperative, Inclind treated the Drupal 10 upgrade as a reliability-first modernization effort, ensuring the platform remained dependable while transitioning to modern standards.
The solution included:
- Drupal 10 Compatibility Review
Contributed modules and custom code were audited and updated to remove deprecated APIs and ensure compliance. - Technical Debt Reduction
Legacy dependencies were refactored or removed to improve long-term platform stability. - QA Environment Validation
A QA environment was established to validate changes prior to deployment, minimizing risk to public-facing services. - Low-Risk Upgrade Execution
The upgrade was completed using a controlled, proven process focused on platform stability.
The Result:
- Modern, Supported Drupal Platform
The site now operates on Drupal 10, ensuring continued security and vendor support. - Improved Reliability and Trust
Eliminating outdated dependencies reduced the likelihood of failures or security incidents. - Cleaner, More Maintainable Codebase
Reduced technical debt supports easier ongoing maintenance. - Future-Ready Infrastructure
The platform is positioned to support future enhancements without emergency upgrades.
Ongoing Partnership
Delaware Electric Cooperative continues to partner with Inclind through ongoing support and maintenance, ensuring its platform remains reliable and future-ready.