Credit Union Website Hosting Service

Inclind offers full-service hosting management for credit unions. We can help you with every process step, from setting up hosting to performance monitoring and troubleshooting. We work with a range of top website hosts, including Pantheon, Platform.sh, Acquia and AWS to help our clients get the service and security that they need at the best possible price.

We partner with credit unions and other financial institutions to help them find the right hosting solution.

Hosting Procurement and Negotiation

We will analyze your credit union's specific needs to determine the optimal hosting solutions for your company. Our goal is to help our clients get the right mix of security, performance, and scalability. We will then help you negotiate a contract with a top hosting provider to get the best possible terms and the lowest price (without skimping on quality or service).

Monitoring and Performance Optimization

We offer 24/7 website monitoring to detect and resolve issues like website downtime and slow performance. This way, we can fix problems before they affect your website. We work to ensure fast response times, maximum uptime, and performance through load balancing, server optimization, and other techniques.

Comprehensive Hosting Support

We provide a single point of contact for all issues related to website hosting, including troubleshooting, upgrades, and performance optimization. If you need a security patch, a configuration update, an SSL renewal, or another fix, we can handle it with the hosting provider on your behalf.

Technical Advocacy and Consulting

We understand that our clients' expertise lies in areas other than computer science. We will explain various terms and concepts so that you can decide what is best for your credit union.

Backup and Disaster Recovery

Losing data can be devastating to a credit union. Whether data loss happens due to a system failure, a cyberattack, or an accidental deletion, we will reduce the potential consequences with secure data storage that is easily recoverable in an emergency. We offer regular, scheduled backups and a recovery plan for rapid restoration. This can reduce site downtime and keep your site operational even in the worst-case scenario.

By acting as your web hosting agent and partner, Inclind can help you make the right choice when it comes to a hosting provider. We can also provide the support and maintenance necessary to keep your website running smoothly. Our full-service website hosting is designed to make it as easy as possible for credit unions to find, secure, and manage a hosting provider.

Web hosting stores a website's files on a web server, making the website accessible on the internet. Essentially, all of the files, code, images, and applications that make a website work are stored on this server. Web hosts provide, configure, and otherwise maintain servers where all of the resources used to build and run a website are stored.

A web hosting service offers space on a server or a dedicated server to host a client's website and/or applications. The web hosting provider provides an administrative dashboard where the client can manage their websites and applications. The size of a website, its technical requirements, and the types of features will typically dictate the price of the web hosting plan.

Web hosting is a necessity for any website. For credit unions, it is imperative to work with a web hosting company like Inclind that understands the strict regulations related to data security for financial institutions.

Like all financial institutions, credit unions are subject to strict laws and regulations. These include rules for designing and hosting a credit union website. For website hosting, the security and privacy of customers' financial information are particularly critical.

The Federal Financial Institutions Examinations Council (FFIEC) is a government agency that sets principles and standards for financial institutions and offers specific guidance on information security. While information security involves many aspects, website hosting is critical to any credit union's overall cybersecurity program.

Generally, a credit union's data security program should include the following measures:

• An up-to-date inventory of equipment and network schema
• An ability to access and control the network offsite
• Ongoing knowledge of recent cyberattacks and the sources of those attacks
• The ability to remove or delete vulnerable files or services
• Installation of intrusion detection tools
• A response plan for cyber attacks
• Physical security for all e-banking computer equipment and media
• Customer notification protocols for security breaches
• Standard guidelines and policies for employees with access to the e-banking system
• Regular monitoring and testing of the credit union's security program

Choosing the right web host can address many of these items. A highly secure web host can protect your credit union's website from attacks through processes like daily scanning for malware, cross-site attacks, viruses, and SQL injections. A website hosting provider can also use Hypertext Transfer Protocol Secure (HTTPS) and an SSL/TLS certificate for additional protection. If your website is compromised, the hosting provider should be able to restore it from a backup.

A credit union website hosting service should also comply with standard FFIEC recommendations when it comes to risk management. This includes service level agreements (SLA) related to:

• Restrictions on how customer information is collected and/or stored on the web host
• Controls for safeguarding customer data
• A response plan for security breaches and website outages
• Contingency plans for backup servers
• Reports on vulnerability assessments

Any website hosting company you select must be fully capable of meeting federal information security and privacy standards. This will help eliminate or reduce the potential for compliance issues for your credit union when reviewed by federal examiners.

Inclind has worked with credit unions and community banks for nearly two decades. We understand the importance of compliance and have set up our web hosting services to offer the highest level of security needed by financial institutions. Our team works collaboratively with clients to help them set up highly secure hosting that is compliant with their industry's governing rules and regulations.