Drupal support for the long term.

Support

Support

Drupal support for the long term.

A website is never “complete” just as a business never stops evolving. The services we offer go beyond a project’s scope. We expect to maintain healthy, productive relationships with our clients.

With Inclind, the people providing support for the website are the professionals who created it in the first place. Because all of our support is done in-house, our clients know that when they need assistance, they can speak with an expert who has a thorough knowledge of the ins and outs of their custom site.

Services

  • Standard
  • $25 per month
  • Email Support
  • Issue Tracker (1 user)
  • SLA: 24 Hours
  • Site Performance Reporting
  • Yearly Planning
  • Details
  • Professional
  • $125 per month
  • Phone Support
  • Issue Tracker (2 users)
  • SLA: 12 Hours
  • Site Performance Reporting
  • Semi-annual Planning
  • Issue Collector (private)
  • Documentation Space (2 users)
  • Details
  • Enterprise
  • $300 per month
  • Phone Support
  • Issue Tracker (5 users)
  • SLA: 4 Hours
  • Site Performance Reporting
  • Quarterly Planning
  • Issue Collector (public)
  • Documentation Space (5 users)
  • Security Maintenance
  • Knowledgebase Access
  • Advisory Hours (4 hours annually)
  • Details

Custom:

Our core business for 15 years has been custom design, development and relationships. No matter what the budget or requirements, we are able to tailor a support plan that works for our clients.

Maintenance

Inclind provides optional maintenance services to promote consistent engagement & continuous improvement with our clients.

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Hosting

Our partnerships with industry leading organizations empower our clients to leverage the most performant Drupal platforms.    

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Standard

$25 per month

  • Email Support
  • Issue Tracker (1 user)
  • SLA: 24 Hours
  • Site Performance Reporting
  • Yearly Planning
×

Professional

$125 per month

  • Phone Support
  • Issue Tracker (2 users)
  • SLA: 12 Hours
  • Site Performance Reporting
  • Semi-annual Planning
  • Issue Collector (private)
  • Documentation Space (2 users)
×

Enterprise

$300 per month

  • Phone Support
  • Issue Tracker (5 users)
  • SLA: 4 Hours
  • Site Performance Reporting
  • Quarterly Planning
  • Issue Collector (public)
  • Documentation Space (5 users)
  • Security Maintenance
  • Knowledgebase Access
  • Advisory Hours (4 hours annually)
×

Check out some of our work:

Let's Work Together

Our team is anxious to work with you! Get in touch so we can get started!

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